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A quiet room, a companion who remembers you, and a gentler way to end the day.

Reach us at support@mynightfall.com

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Privacy Policy

How MyNightfall collects, uses, and protects personal information

2026/07/29

Effective date: July 29, 2026

MyNightfall provides a private, reflective bedtime experience. This Privacy Policy explains how MyNightfall ("we," "us," or "our") handles personal information when you use our website and service (together, the "Service").

Information We Collect

We collect only information needed to operate, secure, and improve the Service:

  • Account information, such as your name, email address, sign-in details, and account preferences.
  • Service information, such as the choices, bedtime goals, reflections, and other information you choose to enter while using MyNightfall, plus your progress and settings.
  • Payment and subscription information, such as plan, transaction status, and billing history. Payment card details are handled by the payment provider and are not stored by us.
  • Device and usage information, such as IP address, browser and device type, approximate location inferred from IP address, language, pages or features used, and event or error logs.
  • Communications, including messages you send to support and our responses.

Please do not submit information you would not want handled through an online service, including highly sensitive personal information. MyNightfall is not designed to receive medical records or to respond to emergencies.

How We Use Information

We use information to provide and personalize the Service; save your account and progress; process subscriptions; communicate about your account, service changes, and support requests; protect against fraud, misuse, and security incidents; comply with law; and understand and improve the Service.

We do not sell personal information. We do not use the information you enter in MyNightfall to make decisions about employment, insurance, credit, housing, or eligibility for essential services. We do not use it to serve targeted advertising.

Legal Bases and Marketing

Where applicable law requires a legal basis, we process information to perform our contract with you, pursue our legitimate interests in operating and protecting the Service, comply with legal obligations, or with your consent. We send essential account and service messages. We send optional promotional messages only as permitted by law; you may unsubscribe from them at any time.

When We Share Information

We may share information with carefully selected service providers that help us operate the Service, including hosting, authentication, customer support, analytics, communications, payment, and security providers. They may use information only to provide services for us and as required by law.

We may also disclose information when reasonably necessary to comply with law, enforce our terms, protect rights, safety, and security, or in connection with a business transfer. We do not rent or sell your personal information.

International Transfers

The Service may be operated or supported from countries other than yours. Where required, we use appropriate safeguards for international transfers of personal information.

Retention and Security

We retain personal information for as long as needed to provide the Service, meet legal and accounting obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent. You may also request deletion of your account where available in the Service. To make a request, contact us at support@mynightfall.com. We may need to verify your identity before completing a request. You may also have the right to complain to your local data-protection authority.

Children

MyNightfall is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us so we can take appropriate steps.

Changes to This Policy

We may update this Policy from time to time. The effective date above shows when it was last revised. If a change is material, we will provide additional notice where required by law.

Contact Us

For privacy questions or requests, contact support@mynightfall.com.

Language

This Policy is provided in English and Chinese for convenience. If there is any inconsistency or difference in interpretation, the English version prevails.